Search Google Appliance

Information Technology

Remove an Exchange Account (iOS, Android, Apple Mail & Calendar, Outlook)

We're taking you to an updated version of this article.

UMass Amherst Information Technology support articles are now updated in the new IT Knowledge Base. We found an updated version of this article, so we're sending you there.

Taking you to:

umass.service-now.com/sp
Redirecting in
10s

Stay here to view this page in the legacy Support Center.
Information may be outdated as these articles are no longer maintained.

Find answers to your tech questions in the new IT Knowledge Base.

UMass Amherst Information Technology support articles are now updated in the new IT Knowledge Base.

This article is part of our archived legacy Support Center and may be outdated or inaccurate.
We did not find an updated version of this article. That means this archived content is more likely to be outdated or no longer relevant.
Check the new IT Knowledge Base for updated information:

More tech help options

Use the instructions below to remove an Exchange account on iOS, Android, Apple Mail & Calendar, or Outlook 2011.

iOS

Use the instructions below to remove an Exchange account on your iPhone, iPod Touch, or iPad. These steps apply to devices running iOS 5.5 or above.

  1. Go to Settings > Mail, Contacts, Calendars. The Accounts screen will open.
  2. On the Accounts screen, tap the Exchange Account you want to remove. 
  3. Scroll down and click Delete Account. A Delete Account warning window will open.
  4. On the Delete Account warning window, click Delete Account to finish. You have successfully deleted your Exchange account.

Android

Use the instructions below to remove an Exchange account on your Android device. These steps apply to devices running Android 2.2 or above.

Note: Each Android version might be slightly different and it is likely that the Exchange account will show up as a Corporate Account.

  1. Go to Applications > Email. The Email screen will open.
  2. On the Email screen, bring up the settings menu and tap Accounts. The Accounts screen will open.
  3. Press and hold the Exchange Account you want to delete until the Menu window opens.
  4. On the Menu window, click Remove Account. A Remove Account warning window will open.
  5. On the Remove Account warning window, tap OK or Remove Account to finish. You have successfully deleted your Exchange account.

Apple Mail

Use the instructions below to remove an Exchange account in Apple Mail.

  1. Open Apple Mail.
  2. Click Mail on the top menu bar and then Preferences. The Preferences window will open.
  3. In the Preferences window, click Accounts. The Accounts window will open.
  4. In the Accounts window, click the Exchange Account you want to delete, then click the minus sign (-). A Remove warning window will open.
  5. In the Remove warning window, click Remove or OK to finish. You have successfully deleted your Exchange account.

Apple Calendar

Use the instructions below to remove an Exchange account in Apple Calendar.

  1. Open Apple Calendar.
  2. Click Calendar on the top menu bar and then Preferences. The Preferences window will open.
  3. In the Preferences window, click Accounts. The Accounts window will open.
  4. In the Accounts window, click the Exchange Account you want to delete, then click the minus sign (-) below. A Remove warning window will open.
  5. In the Remove warning window, click Remove to finish. You have successfully deleted your Exchange account.

Outlook

Use the instructions below to remove an Exchange account in Outlook.

  1. Open Outlook.
  2. On the Tools menu, click Accounts. The Accounts window will open.
  3. In the Accounts window, click the Exchange Account you want to delete, then click the minus sign (-) below. A Delete warning window will open.
  4. In the Delete warning window, click Delete to finish. You have successfully deleted your Exchange account.