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Look up UMass Amherst Email Addresses with Outlook 2011 (Macintosh)


The UMass Amherst Directory (LDAP) includes the names and email addresses of students, faculty, and staff at the University of Massachusetts Amherst. These instructions describe how you can configure Outlook for Mac 2011 to access the directory. You can access the same directory information using People Finder.

Configure the UMass Amherst Directory

  1. Make sure you are connected to the Internet, then open Outlook 2011.
  2. On the Mac Menu Bar (at top), go to Tools > Accounts... The Accounts window will open.
  3. In the Accounts window, click the plus sign (+) and select Directory Service... A new panel will appear that will let you enter the directory information.
  4. In the LDAP server: field, enter, then make sure the check box next to Use SSL to connect (recommended) is selected (select it if it isn't), and click Add Account. You will return to the Accounts window, where your directory settings will be displayed.
  5. In the Accounts window, in the Account Description field, enter a new name for your directory account. We recommend UMass Amherst Directory.
  6. Close the Accounts window to return to Outlook 2011.

Search the UMass Amherst Directory


  1. In Outlook 2011, click the E-mail button or, on the Menu Bar (at top), go to File > New > E-mail message. A new message window will open.
  2. In the new message window, next to the To: or Cc: field, click the Search button (it looks like an open address book). The Contacts Search window will open.
  3. In the Contacts Search window:
    • In the search field at top, enter all or part of the name of the person whose address you wish to find.
    • Then, below the search field, from the drop-down menu next to "in" (at right), select your LDAP directory (e.g., UMass Amherst Directory). The search results area should then display any matching entries in the directory.
    • Under the person's name, click To, Cc, or Bcc to add that person as a recipient in your email.

    Note: The UMass Amherst LDAP directory is configured to display a maximum of 30 entries. If there are more than 30 results, you will see the first 30 matching entries, in alphabetical order.