This Quick Guide provides information about the basic email and calendaring functions for Exchange in Outlook 2011. Note: You will need to enter your UMass Amherst IT Account NetID and password to access the Hoonuit (previously Atomic Learning) videos demonstrating these functions.
This Quick Guide provides information about the basic email and calendaring functions for Exchange in Outlook 2013. Note: You will need to enter your UMass Amherst IT Account NetID and password to access the Hoonuit (previously Atomic Learning) videos demonstrating these functions.
Outlook Web App (OWA)
Outlook 2013 (Win)
Outlook 2010 (Win)
Outlook 2011 (Mac)
Apple Mail / iCal (Mac)
iOS devices (mobile)
Android devices (mobile)
If you frequently receive junk email (e.g., spam), you can adjust Exchange’s junk email settings to block messages from specific senders. You can also use an email program (e.g., Outlook 2013) for more advanced junk filtering.
Note: Messages that you receive in Microsoft Exchange may pass through...
What Is Active Directory?
Active Directory is a database that stores information about computing resources, including the credentials used to log into Exchange. These credentials are your IT Active Directory/Exchange user name and password.
What Is My Active Directory/Exchange User Name &...
Set up Exchange server rules
You can set up rules that tell the Exchange server to automatically act upon incoming messages (e.g., forward certain messages to a colleague or move certain messages to a folder). The Exchange server, not your email program, acts on these rules, so it does not matter...
You can use various email programs to recover items that you have deleted in the past 30 days from Exchange. If you deleted the items more than 30 days ago, but within the past 90 days, you can contact the Help Center to request that the items be recovered.
Note: While deleted contacts can be...
Use the instructions below to remove an Exchange account on iOS, Android, Apple Mail & Calendar, or Outlook 2011.
Use the instructions below to remove an Exchange account on your iPhone, iPod Touch, or iPad. These steps apply to devices running iOS 5.5 or above.
Go to Settings >...
Use the instructions below to set up Exchange email on your Android device. Depending on your specific device, device manufacturer, or carrier, not all steps may apply to you and screens may vary. These steps apply to devices running Android 2.2 or above. ActiveSync is a mobile data synchronization...
Use the instructions below to set up Exchange email on your iPhone, iPod Touch, or iPad. These steps apply to devices running iOS 8 or above.
ActiveSync is a mobile data synchronization protocol that synchronizes data between your device and UMass Amherst IT's Exchange server.Note: Exchange email...
Microsoft Exchange allows you to create sets of tasks. You can create individual tasks that act as items in a “to-do” list. You can also assign tasks to other UMass Amherst IT Exchange users and later monitor the progress of these tasks, making it easy to distribute pieces of a project among your...
In Exchange 2016, the web interface (Outlook on the web) is optimized for tablets, smartphones, desktop and laptop computers. There are several new features in Outlook on the web (formerly known as Outlook Web App, or OWA) where users can gain access to their Exchange mailbox from any device or web...