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Configure Exchange Email & Calendar in Outlook 2011 (Macintosh)

If you are new to Microsoft Outlook 2011 or you are installing Outlook on a new computer (without migrating any local data from your old computer), the Automatic account configuration feature will start the first time you open Outlook 2011 and help you configure your UMass Amherst Exchange email and calendaring.

  1. Start Outlook 2011.
    • If you are new to Outlook or you are installing Outlook on a new computer in the Welcome to Outlook window, click Add Account. The Add an Account window will open.
    • If you do not see the Welcome window, in the main menu, go to Outlook > Preferences > Accounts. The Accounts window will open.
  2. In the Accounts window, click the + icon in the lower-left corner, then click Exchange. A configuration window will open.
  3. In the configuration window, enter your Exchange account information:
    • In the E-mail Address field, enter (e.g., Check with the IT professional in your department if you are having problems configuring.
    • From the Method drop-down menu, choose User Name and Password (if not already selected).
    • In the User Name field, enter your domain name (AdminFin, Advancement, Campus, RESUO, Provost, SARIS), followed by your UMass Amherst IT Account NetID (e.g.,CAMPUS\bsmith).
    • In the Password field, enter your IT Active Directory/Exchange password. Note: This may be the same as your UMass Amherst IT Account Password.
    • Make sure Configure automatically is selected.
    • Click Add an Account.
    • Outlook will detect your settings, and connect to the Exchange Server.

      Note: The window might refresh with a Server field. In the Server field, enter, then click Add Account again.

  4. You will return to the Accounts window. If configured correctly, your Exchange email account will appear in the column at left next to a green indicator showing the account is connected. Click the red "x" to close the Accounts window.

    Outlook will immediately begin downloading messages from the Exchange server. Your Exchange calendar will be available in the calendar tab.