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Access UMail with Outlook 2007 (Windows)

UMail will be retired in 2019 as it has reach end-of-life and will no longer be supported. Graduate students can switch to Google Mail in spring 2019. Faculty and staff will receive additional information in summer/fall 2019.

Note: These instructions follow the version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify the version of your software, look for the About link in the software's main or Help menu.

  1. Open Outlook 2007. Go to Tools > Accounts Settings. The Account Settings window will open.
  2. In the Account Settings window, on the Email tab, click New... The Add New E-mail Account window will open.
  3. In the Add New E-mail Account window, select the checkbox next to Manually configure server settings or additional server types and click Next.
  4. In the Add New E-mail Account: Choose E-mail Service window, select Internet E-mail and click Next. The Add New E-mail Account: Internet E-mail Settings window will open.
    • In the Your Name: field, enter your name.
      Note: This will appear in the From field of your outgoing messages.
    • In the E-mail Address: field, enter your UMail address (e.g.,xxyy@student.umass.edu).
    • In the Account Type field, select IMAP.
    • In the Incoming mail server: field, enter mail-?.oit.umass.edu where ? is the first letter of your IT Account NetID. For example, if your NetID starts with the letter J, enter mail-j.oit.umass.edu.
    • In the Outgoing mail server: field, enter mail-auth.oit.umass.edu.
    • In the User Name: field, enter your NetID.
    • In the Password: field, enter your IT Account password.
    • Click More Settings. The Internet E-mail Settings window will open.
  5. In the Internet E-mail Settings window:
    • Under the Outgoing Server tab, check My outgoing server (SMTP) Requires Authentication and make sure the radio button next to Use same settings as my incoming mail server is selected.
    • Click the Advanced tab, and under Incoming server (IMAP):, from the drop-down menu next to Use the following type of encrypted connection:, select SSL. The number shown in the field above will automatically change from 143 to 993.
    • Under Outgoing server (SMTP):, from the drop-down menu next to Use the following type of encrypted connection:, select SSL from the drop-down menu.
    • In the field next to Outgoing server (SMTP):, change the number from 25 to 465.
    • Click OK. You will return to the Add new Email Account window. Click Next.
  6. In the Add new Email Account window, click Next. The Add New E-mail Account window will open, displaying a Congratulations! message. Your Microsoft Outlook 2007 account had now been created. Click Finish to close the setup wizard. You will return to Outlook 2007 and your email messages will be displayed.
  7. To check that your outgoing mail settings are correct, use Outlook 2007 to send a message to your UMail address. You need to enter your IT Account password to send the message. The message should appear momentarily in your Outlook 2007 Inbox.

Congratulations! Outlook 2007 is now configured to send and receive messages with your UMail account.