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  • To change the way Exchange displays your sender name, simply change your preferred/chosen name in SPIRE. Log in to SPIRE. Go to SPIRE Main Menu > My Personal Information > Names and click Edit next to the Pref./Chosen name. Next, enter your new preferred/chosen first name and...
  • Note: The instructions below apply to Outlook 2016 on Mac OS only.  For the best security and easiest setup, install the latest version of Outlook included in Office 365 or sign in to the Outlook Web App at outlook.office.com instead. Get started with Office 365 Outlook    Set up Outlook 2016...
  • Note: The instructions below apply to Outlook 2016 on Windows only.  For the best security and easiest setup, install the latest version of Outlook included in Office 365 or sign in to the Outlook Web App at outlook.office.com instead. Get started with Office 365 Outlook    Set up Outlook 2016...
  • Not sure whether you have a departmental email address? Use this list of UMass Amherst IT approved departmental email servers to find out. If your email address ends in one of the following extensions, you have an approved departmental email address. Add it in SPIRE as a UMass Dept Managed/...
  • When you add an Exchange account using ActiveSync on an Android phone, some phones will begin forwarding a copy of every SMS message (e.g., text message) that the phone receives to your email account. This feature will vary from phone to phone. To disable this feature: On the phone, open the...
  • Starting with summer 2020 classes, class email lists are powered by Google Groups. The process for requesting a new class email list through SPIRE will not change. Log in with your NetID and password at groups.google.com to manage your class lists.Google Groups documentation & support articles...
  • UMail was retired in early 2020 as it reached end-of-life, and is no longer supported. Faculty and staff using UMail received additional information about migrations to Google Mail and Microsoft Exchange. This chart compares the features of Google Workspace: Google Mail & Calendar, Microsoft...
  • An important part of training the algorithms email services use to detect junk messages is to check your junk/spam folder regularly and mark legitimate messages as not junk. We also recommend adding the junk/spam folder to your favorites to more easily check regularly.  Mark messages as not junk...
  • Some email senders (typically businesses, financial, or governmental institutions) put limitations on their messages using an email authentication protocol called DMARC (Domain-based Message Authentication, Reporting and Conformance). This authentication protocol can check if a message would be...
  • What’s the difference between an email list and a Google Group? Until 2021, campus email lists (or listservs) used a legacy platform called Mailman. Starting in February 2021, campus email lists are managed in Google Groups, which offers the same functionality and options as Mailman with a...
  • For List Owners Before February 23, 2021 Go to list.umass.edu, click Manage Your Mailing Lists, and log in with your NetID and password. Review your lists and list memberships. Remove any list members who are no longer active. For lists to be upgraded to Google Groups, they need to have at...
  • What is Exchange? Exchange is a modern, enterprise-class email and calendaring platform developed by Microsoft. Exchange provides: A large-scale calendaring solution, which enables users to schedule meetings, conference rooms, and other resources within and across departments. A robust and...
  • https://www.umass.edu/it/email/about-o365-exchange
  • What Is Active Directory? Active Directory is a database that stores information about computing resources, including the credentials used to log into Exchange. These credentials are your IT Active Directory/Exchange user name and password. What Is My Active Directory/Exchange User Name &...
  • Overview The UMass Amherst Directory includes the names and email addresses of students, faculty, and staff at the University of Massachusetts Amherst. These instructions describe how you can configure Mac OS X (10.9) Mail to access the UMass Amherst Directory. You can access the same directory...
  • After creating a data extension file (DE) via the Upload Form application in Marketing Cloud, please complete tasks A. and B. below to use your DE for an email send. DEs created via the form will expire after 14 calendar days. For help, please email commsupport@umass.edu. A. Navigate to your DE...
  • UMass Amherst uses Google Groups to manage email lists. Email lists are referred to as 'groups' in Google Groups. Manage your existing email lists Navigate to groups.google.com in your web browser, and sign in with your UMass Amherst NetID and password. Note: If a subsidiary account is the...
  • Outlook Help Center Follow the links below to find information about how to set up and use the features in Outlook, Microsoft Office 365's Email & Calendaring App (formerly Exchange). Outlook in the Desktop App & Outlook.com Folders, Filters, & Rules Create a folder in Outlook...
  • Use the instructions below to remove an Exchange account on iOS, Android, Apple Mail & Calendar, or Outlook 2011. iOS Use the instructions below to remove an Exchange account on your iPhone, iPod Touch, or iPad. These steps apply to devices running iOS 5.5 or above. Go to Settings > Mail...
  • UMass Amherst uses Google Groups to manage email lists. Instructors: See how to create and manage a Class Mailing List  Request an Email List Faculty, staff, and graduate students can request a campus email list. Email lists can be requested for academic and/or administrative units and...

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