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Authentication Support Articles

  • Multi-Factor Authentication UMass selected Duo as a multi-factor authentication service vendor and is implementing it on select IT services to increase security. For a general overview of the Multi-Factor Authentication Service, see: https://www.umass.edu/it/authentication For an overview of...
  • Summary On May 30, 2020 the commonly used Sectigo (Comodo) Root certificate, named AddTrust External CA Root certificate, expired. Applications that rely on an operating system’s list of trusted root certificates and most applications have not be impacted. However, some members of the campus...
  • What is two-step login? Two-step login, also known as multi-factor authentication, increases security by requiring more than one step to confirm your identity when logging in to computer systems, applications and networks. UMass is implementing Duo (a multi-factor authentication service) on select...