Authentication Support Articles

Get Started with Two-Step Login

*/ What is Two-Step Login? Two-step login protects your account by verifying your identity using a second device when you log in. UMass Amherst currently uses Microsoft two-step login for most services. More about two-step login Traveling? Check our tips here to avoid issues accessing UMass...
May 2020 SSL Certificate Issues Explained: Information for IT Professionals

Summary On May 30, 2020 the commonly used Sectigo (Comodo) Root certificate, named AddTrust External CA Root certificate, expired. Applications that rely on an operating system’s list of trusted root certificates and most applications have not be impacted. However, some members of the campus...
Two-Step Login: Log in Faster

Tips for Microsoft Two-Step Login Get the App Speed up your login experience by tapping an app notification, rather than entering a code. Download the app for Android or iPhone/iPad, and follow the instructions to get started. Reduce Two-Step Login Requests - Remember Me Check the box for "...

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