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Account Password Rules

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Strong passwords protect your computer and personal information. Hackers often use ‘dictionary attacks’ to break passwords, trying every possible combination of characters.

Use these pages to learn how to create strong passwords you can also remember. Check our Safe Password Tips for more information about maintaining your password.

UMass Amherst IT Account Password Requirements

The following rules are required for your IT Account password. You can also use them for other passwords.

IT Account passwords:

  • Must be between 10 and 32 characters.
  • Can be any combination of uppercase, lowercase, numeric, and special characters (listed below).
  • May not be any of your previous 5 passwords
  • May not be on our list of insecure passwords

Characters allowed in IT account passwords:

  1. Uppercase characters (A - Z)
  2. Lowercase characters (a - z)
  3. Digits (0 - 9)
  4. Special characters (limited to the following):
    ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~, space

Strategies for Remembering Passwords

Complex passwords are notoriously difficult to remember. We recommend that you develop your own system for tracking passwords.

Create a Password Reminder in SPIRE

For your IT Account password, store a word or phrase in SPIRE to help jog your memory in case you forget it:

  1.  Log on to SPIRE with your NetID and password.
  2.  In the SPIRE navigation, go to My SPIRE > Change My Password. To set your reminder, you will need to change your password first.

Use Themes & Rules

Choose a theme for all your passwords (e.g., your passwords are always based on your favorite songs or movies). Decide on a few rules that you'll use to construct your passwords. For example:

  1.  Select a song: Rome wasn't built in a day by Morcheeba.
    Theme: music. Rule: Use song name and artist.
  2.  Condense into a string of words and remove spaces and capitalization: romewasntbuiltinadaybymorcheeba

Note: Please do not use this example. Hackers often try passwords available in reference materials.

Use Password Storage Software

Password managers such as KeePass, SplashID, 1Password or the Keychain feature for Mac OS X provide a central, secure location for all your passwords. Be careful, if you forget the master password or your computer breaks down, you will not be able to recover your passwords.

Note: UMass Amherst IT does not offer direct support for password storage software at this time.