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Shared Infrastructure Technology Fee & Network Modernization F.A.Q.

This F.A.Q. explains the strategy behind the Shared Infrastructure Technology fee and answers frequently asked questions from the campus community. The annual $250 fee was approved in 2015 by the Board of Trustees to support the modernization of the campus network. Why is network modernization a...

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Contact the IT Help Center:
A109 Lederle Graduate Research Center (LGRC)
413-545-9400 or 5-TECH from on-campus

Full Support Hours (LGRC)
Monday through Friday 8:30 a.m. to 5:00 p.m.
Extended Support Hours (W.E.B. Du Bois Library Learning Commons)

Email: it@umass.edu (from your UMass email account)