About Support Articles

For the most up-to-date information, see our new Knowledge Base.
Support articles on the IT website are being retired, and may not be updated.

Continue to check the IT website (umass.edu/it) for news and updates about technology at UMass Amherst.

Shared Infrastructure Technology Fee & Network Modernization F.A.Q.

This F.A.Q. explains the strategy behind the Shared Infrastructure Technology fee and answers frequently asked questions from the campus community. The annual $400 fee was approved in 2020 by the Board of Trustees to support the modernization of the campus network. Why is network modernization a...

Filter Content By:

Ask an expert at the IT Service Desk.

Email and Chat Support
8:30 a.m. - 7 p.m. Monday - Friday
10 a.m. - 7 p.m. Saturdays
Phone Support | 413-545-9400
8:30 a.m. - 5 p.m. Monday - Friday
In-Person Support (Campus Center)
8:30 a.m. - 7 p.m. Monday - Friday
No appointment necessary.
Walk-ins and calls accepted until 15 minutes before closing.
Computer, Phone & Other Device Repairs
For thesis or dissertation help, please email thesishelp@umass.edu.

Search Google Appliance