Get IT Help
Ask an expert at the IT Help Center.
- Email, chat, phone (413-545-9400), or in-person (LGRC Lowrise)
8:30 a.m. - 5 p.m., Monday - Friday
No appointment necessary. Walk-ins and calls accepted until 4:45 p.m.
- After-hours email and chat support
5 - 10 p.m., Monday - Thursday
5 - 9 p.m., Friday
10 a.m. - 10 p.m., Saturday and Sunday
- Computer, Phone & Other Device Repairs
- For thesis or dissertation help, email firstname.lastname@example.org.