As of 2:50 p.m. on Friday, July 31, UMass Amherst Information Technology (IT) has resolved issues with the UMass Amherst GenAI Platform.
As of 2 p.m. on Friday, July 31, UMass Amherst Information Technology (IT) is investigating issues with the UMass Amherst GenAI Platform. Users may notice prompts are unresponsive but can refresh the page to view prompt responses until the issue is resolved.
If you are experiencing issues accessing other IT services, please contact the IT Service Desk: [email protected] or 413-545-9400 Option 1. More ways to get tech help.