July 23, 2026
Service Report
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As of 4:10 p.m. ET on Thurs., July 23, Microsoft is reporting that issues with Microsoft 365 Services for Business and Enterprise in North America have been resolved.


As of 10:45 a.m. ET on Thurs., July 23, Microsoft is investigating issues with Microsoft 365 Services for Business and Enterprise. Microsoft 365 users in North America, including UMass Amherst community members may experience issues accessing services including SharePoint and Teams. 

  • This is a vendor-driven incident, affecting Microsoft 365 users beyond UMass Amherst.
  • Microsoft is working to resolve issues.

For more information and any further updates, see Microsoft's Service Health page.

If you are experiencing issues accessing other IT services, please contact the IT Service Desk: [email protected] or 413-545-9400 Option 1. More ways to get tech help.