August 7, 2026
Service Report
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As of 8 p.m. on Friday, August 7, UMass Amherst IT has resolved the issues affecting Google Cloud Directory Sync (GCDS).


As of 9 a.m. on Friday, August 7, UMass Amherst Information Technology (IT) is investigating issues affecting Google Cloud Directory Sync (GCDS), preventing new users from being able to log into Google Apps services, primarily Gmail.

If you are experiencing issues accessing other IT services, please contact the IT Service Desk: [email protected] or 413-545-9400 Option 1. More ways to get tech help.