Update 12:30 p.m. Weds., 9/11:
As of 12:30 p.m. on Wednesday, September 11, 2024, vendor-driven availability issues affecting Azure Virtual Desktop (AVD) have been resolved. Thank you for your patience. For more information, see the Azure status page.
If you continue experiencing issues accessing AVD or other IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help
10:30 a.m. Weds., 9/11
Starting around 10 a.m. on Wednesday, September 11, 2024, UMass Amherst Information Technology (UMass IT) is aware of reports of availability issues affecting Azure Virtual Desktop (AVD) web access and remote desktop applications.
These issues are vendor-driven, and Microsoft is investigating. See the Azure status page for more information.
If you are experiencing issues accessing other IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help