October 28, 2024
Announcement, Service Report

On Wednesday, November 6th, 2024, from 6-8 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration throughout campus leading to an interruption in wired network connectivity during the maintenance window. See below for a full list of affected buildings.

WHAT TO EXPECT

  • Wired network connectivity will be interrupted during the maintenance window.
    • Wireless network connectivity will not be interrupted
  • Connections between computers and certain printers and/or specialized devices may need to be re-established.

ACTIONS TO TAKE 

  1. Departments can work with their IT support staff to inventory the printers and specialized devices that may be impacted.
  2. Once the maintenance is complete:
    • Computers and printers may need to be restarted.
    • IT support teams may need to check, reconnect impacted devices, and re-establish connections to certain printers.
  3. Departments can report issues related to this maintenance to their IT support or to the IT Service Desk at it@umass.edu or 413-545-9400

Thank you for your patience as we implement new security controls intended to increase the resilience of our IT infrastructure and strengthen protections for the campus technology environment.

AFFECTED BUILDINGS

  • 758 North Pleasant
  • Auxiliary Engineering
  • Bowditch Hall
  • Chenoweth Laboratory
  • Computer Science Building
  • Draper Hall
  • Duda Building
  • ELAB I
  • ELAB II
  • Flammable Storage / Storage Barn 6
  • Flint Hall
  • Goessmann Laboratory
  • Hasbrouck Laboratory
  • Holdsworth Hall
  • Knowles Engineering Building
  • LGRC & LGRT
  • Marcus Hall
  • Marston Hall
  • North Chiller Plant
  • Paige Laboratory
  • Parking
  • Physical Science Building
  • Physical Plant
  • Stockbridge Hall
  • Tilson Farm
  • UMass Police Department