On Wednesday, March 12, 2025, from 7 to 8 a.m., UMass Amherst Information Technology (IT) will reconfigure networks in Hampshire House leading to an interruption in wired network connectivity during the maintenance window.
WHAT TO EXPECT
- Wired connectivity will be interrupted during the maintenance window.
- Printers and other specialized devices will lose connectivity and may need to be restarted or reconfigured once the maintenance is complete.
- Connections between computers and certain printers and/or specialized devices may need to be re-established.
ACTIONS TO TAKE
- Departments can work with their IT support staff to inventory the printers and specialized devices that may be impacted.
- Once the maintenance is complete:
- Computers and printers may need to be restarted.
- IT support teams may need to check, reconnect impacted devices, and re-establish connections to certain printers.
- Departments can reach out to their IT support or to the IT Service Desk at @email or 413-545-9400.
Thank you for your patience as we implement new security controls intended to increase the resilience of our IT infrastructure and strengthen protections for the campus technology environment.