On Tuesday, August 4, 2026, UMass Amherst Information Technology (IT) will apply an update to the PaperCut client that some university-managed computers use to print directly to UPrint. This update will help us provide future improvements to the UPrint system.
What to Expect
- Campus community members should not notice any user experience changes following the update.
- Mac users will need to log into the PaperCut client before printing (see instructions below).
If you experience any issues printing to UPrint after Tues., 8/4, please contact your area’s IT administrator, or reach out to the IT Service Desk at [email protected] or 413-545-9400 Option 1. More ways to get tech help.
Log Into the PaperCut Client on Mac OS
- Click the PaperCut green printer icon in the Menu Bar at the top of the screen, and select View my printers.
- In the PaperCut Print Deploy Client window, click Open browser to sign in.
- Follow the steps to log in with your UMass Amherst account. You may be required to complete two-step login to finish.