September 26, 2024
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Update, 12:45 p.m.

As of 12:45 p.m. on Thursday, September 26th, issues surrounding LTIs (external tools) in Canvas have been resolved. 


Originally posted, 9:15 a.m.

Instructure, the parent company of Canvas, is investigating an issue which is temporarily blocking LTIs (external tools) in Canvas. UMass Amherst Information Technology is aware and monitoring the situation, and will post updates here as they are available.

Thank you for your patience. If you are experiencing issues using LTIs in Canvas, please contact Instructure 24 hour support via the Help button in the lower left while logged into Canvas on the web.

If you are experiencing issues accessing other IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help.