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Planned Maintenance Campus VPN Migration - Thurs., 03/21, 5:30-8 a.m.

March 21, 2024

On Thursday, March 21st, from 5:30-8 a.m., UMass Amherst Information Technology (IT) will migrate the campus Global Protect Virtual Private Network (VPN) and the IT VPN service to new hardware. During the migration, campus users of the main Global Protect VPN portal (vpn.umass.edu) and the IT Global Protect VPN portal (vpn-it.umass.edu) may experience a disruption.

WHAT TO EXPECT:

  • Connectivity to the main and IT Global Protect VPN portal (vpn.umass.edu and vpn-it.umass.edu) will be interrupted during the maintenance window.
  • Campus VPN users may need to re-establish connections after the maintenance window.

Users can report issues related to this maintenance to the IT Service Desk at it@umass.edu or 413-545-9400.