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Planned Maintenance: SPIRE Unavailable - Sat., 11/18, 8 a.m. - 3 p.m.

November 17, 2023

SPIRE, UMass Amherst’s student information system, will be unavailable on Saturday, November 18 from 8 a.m - 3 p.m., while Information Technology (IT) performs planned maintenance.

Thank you for your patience. If you experience issues with SPIRE outside the maintenance window, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help.

SPIRE Enrollment Issues Reported - Thurs., 11/16

November 16, 2023

Update Thurs., 11/16, 1:30 p.m.:

Planned maintenance has been scheduled for tonight, Thursday, 11/16 from 6 to 8 p.m. to address issues reported earlier.

Planned Maintenance: Network Connectivity Unavailable in Select Areas of Campus - Mon., 11/13, 6-7am

November 11, 2023

Network connectivity will be briefly unavailable in select areas of campus on Monday, November 13, 2023 between 6 and 7 a.m. as UMass Amherst Information Technology (IT) teams perform planned maintenance. Areas of campus affected include:

UPDATED: Canvas Issues Reported - Thurs., 11/9

November 9, 2023Update, 11/9: 

As of 10:00 a.m., on Thursday, November 9th, issues affecting a small number of Canvas Assignments, specifically those assigned to an individual student or section, with missing grade information are currently being investigated

RESOLVED: Network Issues Reported - Thurs., 11/9

November 9, 2023Update, 11/9:

As of 12:00 p.m., on November 9, 2023, previously reported network connectivity issues have been resolved. 

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