Update Tues., 6/27 5 p.m. - Issues Resolved

Microsoft has confirmed that issues affecting some Microsoft 365 services on Tuesday, June 27, 2023 have been resolved. Members of the campus community should now be able to access services as usual. 

Thank you for your patience. If you are experiencing issues accessing IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help.

 

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Update Tues., 6/27 4:30 p.m.:

Update: Microsoft has identified the cause of issues affecting some Microsoft 365 services on Tuesday, June 27, 2023, and is in the process of applying a fix. 

Members of the campus community should see incremental improvement in ability to access Microsoft 365 services as the fix continues to roll out. Microsoft reports a significant decrease in issues. UMass Amherst Information Technology will continue to monitor progress on the resolution of this issue. 

For updates, see the Microsoft 365 Portal Service Health page, or the Microsoft 365 Status Twitter. 

If you are experiencing issues accessing other IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help.

 

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Update Tues., 6/27 1:30 p.m.:

Update: Microsoft is continuing to investigate issues affecting some Microsoft 365 services on Tuesday, June 27, 2023. 

Thank you for your patience as we continue to monitor these issues. 

For updates, see the Microsoft 365 Portal Service Health page, or the Microsoft 365 Status Twitter. 

If you are experiencing issues accessing other IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help.

 

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Originally posted Tues., 6/27 11 a.m.:

UMass Amherst Information Technology (IT) is investigating issues affecting some Microsoft 365 Services on Tuesday, June 27, 2023.

• Some members of the campus community may experience issues logging into and accessing Outlook email. 
• This is a vendor-driven issue, which Microsoft is investigating.

For updates, see the Microsoft 365 Portal Service Health page.

We will continue to monitor and will track the resolution with Microsoft.

If you are experiencing issues accessing other IT services, please contact the IT Service Desk at it@umass.edu or at 413-545-9400. More ways to get tech help.