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RESOLVED: Canvas Issues reported - Fri., 6/9

June 12, 2023

Update: As of 3:00 p.m., Mon., June 12th, 2023, the SPIRE provisioning issue impacting Canvas enrollments for new courses has been resolved.


6:00 p.m..

UMass Amherst Information Technology (IT) is investigating issues impacting Canvas on Fri., June 9th, 2023. Currently, only new student enrollments are impacted.

When an instructor requests a new course, they will automatically be enrolled in the newly created course. However, they will not see any students being enrolled in their newly created course over the weekend.

Our technical teams are working to resolve issues with urgency and plan to resume the full enrollment process in Canvas on Monday.

We apologize for the disruption. Please contact IT User Services (413-545-9400 or it@umass.edu) with any other questions or concerns.