Search Google Appliance

Information Technology

Action Required: Back up Adobe Cloud Content by Thurs., 07/06 to Prevent Data Loss

May 10, 2023

Adobe is significantly changing the licensing available to the University of Massachusetts. Our current contract will expire on Thurs., July 6th, 2023. UMass Amherst Information Technology (IT) is working on a new agreement. Details of how you can access Adobe products in the future will be shared as soon as they are available.

Urgent Action to Take Right Now: 

To protect your content, back up any files you have stored in Adobe Acrobat Document Cloud and Adobe Creative Cloud before the current contract ends Thurs., July 6, 2023. We cannot guarantee access to any data stored in the Adobe Cloud after Thurs., July 6, 2023.

For instructions on how to access your storage in the Document Cloud and Creative Cloud, see this UMass Amherst IT Knowledge Base article.

If you have any questions about your UMass Amherst Adobe account or how to back up your content, please contact IT Service Desk at or 413-545-9400.