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Planned Maintenance: Network Connectivity Interruption in Thompson Hall and Grinnell Arena – Wed., 5/3/23

April 24, 2023

On Wednesday, May 3rd, 2023, from 7 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in Thompson Hall and Grinnell Arena.

Outlook and Office 365 Issues Investigated - Thurs., 4/20

April 20, 2023

UMass Amherst Information Technology (IT) is aware of issues affecting access to Outlook email and other Microsoft Office 365 services on Thursday, April 20. These issues are external to the university, and Microsoft is investigating. For updates, see the Microsoft 365 Service Health page or Twitter account. 

While Microsoft 365 applications may not be accessible, campus community members can still access the applications directly on the web. For example:

Don't Be Fooled: Download the Microsoft Authenticator App this April

April 10, 2023

Don't let scammers fool you, add the Microsoft Authenticator App to increase your online safety this April.

Two-step login is an essential layer of information security at UMass Amherst – verifying your identity with a second factor protects your account and personal information even if your password is stolen.

App-based two-step login takes security further without slowing you down. Don’t worry about typing a code from a text message or finding another way to log in if you don’t have phone service – just tap an app notification.

Planned Maintenance: Network Connectivity Interruption in Studio Arts Building – Wed., 4/19

April 10, 2023

On Wednesday, April 19th, 2023, from 7 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in the Studio Arts Building.

IT to Implement Security Controls on Remote Access Connections from Internet - Tues., April 4

March 29, 2023

On Tuesday, April 4, 2023, UMass Amherst Information Technology (IT) will be implementing additional security controls on remote access software used to log into UMass endpoints and servers remotely from the internet to reduce risk to university computers and data.

In the coming weeks and months we will be blocking remote access connections (e.g. Remote Desktop Protocol (RDP), Secure Shell (SSH), etc.) inbound from the Internet. Remote access connections outbound will not be affected at this time.

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