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Information Technology

UPDATE: SPIRE Issues Resolved - Mon., 2/6

February 7, 2023

Tuesday, February 7, 2023, 11 a.m.

The SPIRE issued reported on February 6, 2023 have been resolved. We will continue to monitor the campus digital infrastructure and respond to issues as quickly as possible. Members of the university community may need to clear their web browser's cache for optimal performance. For technology questions and to report a problem, please contact IT User Services at 413-545-TECH (8324) or

Monday, February 6, 2023, 2:00 p.m.

UMass Amherst Information Technology (IT) is investigating reports of slowness and other performance issues impacting SPIRE. Thank you for your patience as we work to resolve these issues. 

If you are experiencing problems accessing other IT services, please contact IT User Services at 413-545-TECH (8324) or