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IT Authenticated SMTP Service For Outgoing Email to be Retired - Tues., 01/17

January 9, 2023

UMass Amherst Information Technology (IT) will be retiring the UMass IT authenticated SMTP service for outgoing emails ( on Tuesday, January 17th, 2023. Users of this service should use SMTP settings from Google or Office365 going forward. Both Google and Office365 SMTP require clients that support Modern Authentication - Basic Authentication is no longer supported.

Here are actions you can take now to avoid service interruptions:

If you experience a service interruption and need help troubleshooting, please contact the IT Service Desk at

Thank you for your patience as we information security, strengthen campus infrastructure, and protect personal and university data against cybersecurity threats.