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Information Technology

Planned Maintenance: SPIRE & Other IT Services Unavailable – Thurs., 01/12

January 5, 2023
On Thursday, January 12th, 2023, from 6-10 PM, many services including SPIRE, UMass Amherst email (Microsoft and Google), campus internet connectivity (eduroam/wired access), Virtual Private Network (VPN), and other services will be unavailable while Information Technology (IT) performs important maintenance. This maintenance is necessary to ensure the smooth operation of university services during the Spring 2023 semester.
Impacted Services:
  • Campus Network (eduroam/wired ethernet)
  • Virtual Private Network (VPN)
  • Email (Microsoft and Google)
  • Email notifications for Voicemail and Web PhoneManager
  • OWL
  • MiCC Contact Center
Services Available:
  • Moodle (Moonami)
  • Zoom
  • Teams
  • ServiceNow
  • Salesforce
  • Rave and Campus Sirens
Since email will be impacted, campus community members are encouraged to sign up to receive UMass Alerts via text message, to be notified in the event of an unrelated campus emergency. How to register.
To report IT service issues outside the maintenance window, please contact the IT Service Desk at or at 413-545-9400. More ways to get tech help.
Thank you for your patience.