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Information Technology

Wireless Issues Reported, Some Resolved - Tue., 11/1 & Weds., 11/2

November 2, 2022

12:30 p.m.

Assessing. UMass Amherst Information Technology (IT) is investigating wireless issues reported since yesterday, Tuesday, November 1, 2022. These issues affected the eduroam network in multiple areas of campus: members of the campus community reported dropped connectivity and unsuccessful connection attemps. If you are experiencing a wireless issue, please contact the IT Service Desk at it@umass.edu or 413-545-9400

Resolved. Wireless connectivity was briefly interrupted starting at 8:50 a.m. on Wednesday, November 2, 2022 in the southwest part of campus, including the buildings listed below. Connectivity has been restored. 

  • Whitmore
  • Southwest residence halls
  • Herter
  • FAC
  • Berkshire House
  • Middlesex House
  • Tower Square
  • Tobin
  • Hicks
  • Farley Lodge
  • Hadley Horse Farm
  • Robsham Visitor Center