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Planned Maintenance: Printer Connectivity in Integrated Learning Center, Skinner Hall – Wed., 2/22

February 13, 2023

On Wednesday, February 22nd, 2023, from 7-9 AM, printer connectivity in the Integrated Learning Center and Skinner Hall may be temporarily interrupted while UMass Amherst Information Technology (IT) performs network maintenance. Wireless/wired internet connectivity will not be affected.

While minimal impact is expected, we recommend that members of the campus community who work in those buildings:

Repointing MX Records from 50 Email Domains - Wed., 2/15

February 13, 2023

On Wednesday, February 15th, 2023, UMass Amherst Information Technology (IT) will re-point the MX records from 50 email domains from our on-premises mail servers to Office 365. We are repointing email domains in batches to allow for the correct setup of SPF and DKIM records. We anticipate completing this project by the end of February 2023.

RESOLVED: SPIRE, Other Campus Services Unavailable - Fri., 2/10

February 10, 2023

12:00 p.m.

SPIRE, VPN, and the other campus services impacted by the unplanned interruption reported earlier today, are now available. Our teams continue to monitor the campus digital infrastructure and will promptly address service availability issues. Please report problems with IT services to the IT Service Desk at or 413-545-9400. 

11:05 a.m.

UPDATE: SPIRE Issues Resolved - Mon., 2/6

February 7, 2023

Tuesday, February 7, 2023, 11 a.m.

The SPIRE issued reported on February 6, 2023 have been resolved. We will continue to monitor the campus digital infrastructure and respond to issues as quickly as possible. Members of the university community may need to clear their web browser's cache for optimal performance. For technology questions and to report a problem, please contact IT User Services at 413-545-TECH (8324) or

Monday, February 6, 2023, 2:00 p.m.

Planned Maintenance: Wireless Network - Weds., 2/1, 6:30 - 8 a.m.

January 31, 2023On Wednesday, February 1, between 6:30 and 8 a.m., wireless network connectivity will be briefly interrupted in several buildings across campus as IT performs important planned maintenance.  The planned outage is expected to last 3-5 minutes in each location. Network connectivity in buildings listed below will be affected.   
  • Bartlett
  • Boyden
  • BRWN