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Information Technology


External Email Delays resolved - Weds., 10/11

October 11, 2023

Update Weds., 10/11, 4:15 p.m.:

RESOLVED: OPEN Moodle Issues Reported - Tues., 10/3/23

October 3, 2023Update, Tues., 10/3

As of 2:20 p.m. on Tuesday, October 3rd, 2023, issues accessing OPEN Moodle ( have been resolved.

Planned Maintenance: SPIRE Unavailable - Fri., 10/6- Tues., 10/10

October 3, 2023

SPIRE, UMass Amherst’s student information system, will be unavailable from 5:30 p.m. on Friday, October 6, 2023 to 8 a.m. on Tuesday, October 10, 2023, while Information Technology (IT) performs scheduled maintenance to update to a new version of PeopleTools.

RESOLVED: Moodle Availability Issues Reported - Fri, 9/29

September 28, 2023Update, Fri., 9/29: 

Coming Soon: Remote Access Software Security Changes

September 26, 2023

Over the coming months, UMass Amherst Information Technology (UMass IT) will implement additional security controls that will impact how to remotely access university computers and servers. Changes to how users access Secure Shell Protocol (SSH) will be made in January 2024. This will reduce risks to university computers and data by further limiting remote access from the Internet.