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SPIRE Unavailable from 5:00 p.m. - Fri, 12/4

December 4, 2015

SPIRE will be unavailable beginning at 5:00 p.m. on Friday, December 4, 2015 until approximately 1:00 a.m. on Saturday, December 5 while we perform routine maintenance. If you experience problems with SPIRE after this maintenance window, please clear your browser's cache before contacting the IT Help Center during normal business hours (Monday - Friday, 8:30 a.m. - 5:00 p.m.).

Moodle Now Available

November 19, 2015

Moodle is now available following an outage that started Thursday morning, November 19, 2015 at approximately 9:30 a.m. It is resolved as of 10:30 a.m. During the outage, instructors and teacher assistants were not able to access courses in Moodle. If you continue to have problems with Moodle, please contact the IT Help Center. 

Location Update: TechTalks: Cyber Threats and Trends with the FBI

November 18, 2015

Due to popular demand, the UMass Amherst TechTalk event, Cyber Threats and Trends with the FBI, has moved to a larger venue. The event will now take place in room N151 in the Integrative Learning center on Friday, November 20, 2015, 11:00 am to 12:00 p.m.

UPDATE: Exchange Email & Calendaring Now Available - Tue, 11/10

November 10, 2015

UPDATE (11:30 a.m.): Exchange email and calendaring are now available following this morning's outage. If you continue to experience problems logging into your Exchange email account, please contact IT User Services (413-545-9400 or 

We are receiving reports that Exchange email and calendaring are unavailable as of 9:00 a.m. on Tuesday, November 10, 2015. UMass Amherst IT is currently investigating. Other email services, including Apps at UMass Amherst and UMail, are operating normally.


Email Delivery Delays to Non-UMass Email Addresses - Mon., 10/26

October 26, 2015

On October 26, 2015, email messages from UMass Amherst email accounts sent to some non-UMass email services may be temporarily delayed for up 48 hours. During this interval, members of the university community may receive notifications of undelivered mail.

As a result of some information security issues, external email services are temporarily delaying accepting messages from UMass Amherst. UMass Amherst IT staff is working to resolve these issues, and are closely monitoring our email servers for further issues.