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Information Technology


Planned Maintenance: Network Connectivity Interruption in Dakin House, New Africa House, Middlesex Hall, and Franklin Dining Hall - Wed., 12/06

November 30, 2023

On Wednesday, December 6th, 2023, from 7 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in Dakin House, New Africa House, Middlesex Hall, and Franklin Dining Hall.

Planned Maintenance: SPIRE Unavailable - Sat., 11/18, 8 a.m. - 3 p.m.

November 17, 2023

SPIRE, UMass Amherst’s student information system, will be unavailable on Saturday, November 18 from 8 a.m - 3 p.m., while Information Technology (IT) performs planned maintenance.

Thank you for your patience. If you experience issues with SPIRE outside the maintenance window, please contact the IT Service Desk at or at 413-545-9400. More ways to get tech help.

SPIRE Enrollment Issues Reported - Thurs., 11/16

November 16, 2023

Update Thurs., 11/16, 1:30 p.m.:

Planned maintenance has been scheduled for tonight, Thursday, 11/16 from 6 to 8 p.m. to address issues reported earlier.

Planned Maintenance: Network Connectivity Unavailable in Select Areas of Campus - Mon., 11/13, 6-7am

November 11, 2023

Network connectivity will be briefly unavailable in select areas of campus on Monday, November 13, 2023 between 6 and 7 a.m. as UMass Amherst Information Technology (IT) teams perform planned maintenance. Areas of campus affected include:

RESOLVED: Network Issues Reported - Thurs., 11/9

November 9, 2023Update, 11/9:

As of 12:00 p.m., on November 9, 2023, previously reported network connectivity issues have been resolved.