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Information Technology


Planned Maintenance: Campus VPN Migration - Thurs., 02/29, 6-8 a.m.

February 29, 2024

On Thursday, February 29th, from 6-8 a.m., UMass Amherst Information Technology (IT) will migrate the campus Global Protect Virtual Private Network (VPN) service to new hardware. During the migration, campus users of the main Global Protect VPN portal ( may experience a disruption.

Planned Maintenance on Select Campus Phone Lines – Sunday, March 3, 8am-2pm

February 20, 2024

On Sunday, March 3, 2024, from 8 a.m. to 2 p.m., UMass Amherst Information Technology (IT) will be performing planned maintenance on select campus phone lines.

During the maintenance window, campus emergency services and 911 calls will still be available and remain operational throughout the maintenance window. There will be rolling, intermittent interruptions to some non-emergency campus phone lines.

We anticipate no impact to campus Teams Calls telephones during this maintenance.

Scheduled SPIRE Maintenance - Sat., 02/17, 8 a.m. - 3 p.m.

February 12, 2024

On Saturday, February 17th, 2024, from 8 a.m. - 3 p.m., SPIRE, UMass Amherst's student information system, will be unavailable while Information Technology (IT) performs scheduled maintenance.

Thank you for your patience. If you experience issues with SPIRE outside of the maintenance window, please contact the IT Service Desk at or at 413-545-9400.

Planned Maintenance: Network Connectivity Interruption in Draper Hall, Brack Testing Facility, & Brack Auxiliary Building - Wed., 02/14

February 12, 2024

On Wednesday, February 14th, 2024, from 8 to 9 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in Draper Hall, Brack Testing Facility, & Brack Auxiliary Building.

Issues Affecting Grade Import from Canvas to SPIRE - Saturday, 2/3

February 3, 2024

Update Sunday, February 4, 7:45 p.m.:

Issues reported on Saturday which affected the grade import function from Canvas to SPIRE should be resolved.
Instructors are advised to carefully double check grades in SPIRE after their imports are complete