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Information Technology


Emergency Maintenance: Campus Phone System - Weds., 9/21, 5:30 p.m.

September 21, 2022

On Wednesday, September 21, 2022, from 5:30 p.m. to 6:30 p.m., the campus phone system will undergo emergency maintenance in response to issues reported in the past 24 hours. Incoming and outgoing calls to campus phone numbers may be dropped for brief periods of time during the maintenance window. 911 calls placed from campus phones will not be impacted. 

If you are experiencing issues with campus phones outside of the maintenance window, please contact the IT Service Desk at or 413-545-9400. 

University File and Print Server Availability Restored - Mon., 9/19, 12:45 p.m.

September 19, 2022

Update Mon., 9/19 12:45 p.m. 

Issues affecting usability of university file and print servers earlier today have been resolved. Thank you for your patience.  

RESOLVED: Blogs Now Available - Sun., 9/18

September 18, 2022

4:00 p.m.

Blogs at UMass Amherst is now available. 

If you are experiencing issues accessing other UMass Amherst services,  please contact the IT Service Desk at or 413-545-9400 with any technical support questions. More ways to get tech help

External Unplanned Outage Resolved - Zoom Meetings Available Thurs., 9/15

September 15, 2022

Zoom reports that issues affecting access to Zoom Meetings earlier today have been resolved. For more information, see Zoom's status page at


Thurs., 9/16: 11:30 a.m.
UMass Amherst Information Technology (IT) is aware of an external outage affecting access to Zoom Meetings.

Stay Secure: Update Your IT Account Password for Fall 2022

September 13, 2022

Change your IT account password today and protect your personal and university information. Avoid unwanted security risks: the beginning of the new semester is an ideal time to update your password.