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Planned Maintenance: Wired Connectivity in Some Areas of Campus – Wed, 11/09

November 2, 2022

On Wednesday, November 9th, 2022, from 6-8 AM, wired connectivity in some parts of campus may be temporarily interrupted while UMass Amherst Information Technology (IT) performs network maintenance. Wireless connectivity will not be affected.

While minimal impact is expected, we recommend that members of the campus community who work in the buildings listed below:

Wireless Issues Reported, Some Resolved - Tue., 11/1 & Weds., 11/2

November 2, 2022

12:30 p.m.

Assessing. UMass Amherst Information Technology (IT) is investigating wireless issues reported since yesterday, Tuesday, November 1, 2022. These issues affected the eduroam network in multiple areas of campus: members of the campus community reported dropped connectivity and unsuccessful connection attemps. If you are experiencing a wireless issue, please contact the IT Service Desk at or 413-545-9400

ACTION REQUIRED: Update Your Zoom Software Before Sat., 11/5 & Other Zoom News

November 1, 2022

By Saturday, November 5, 2022, members of the university community must have Zoom software version 5.8.6 or higher in order to join or host Zoom meetings at UMass Amherst. The vendor is retiring earlier versions of the software in response to critical security vulnerabilities.

UMass Amherst Information Technology (IT) recommends that students, faculty, and staff:

Planned Maintenance: Wired Connectivity in Some Areas of Campus – Tues., 11/01

October 31, 2022   October 31, 2022

Moodle in the Cloud Now Available After Unplanned Morning OUtage - Thurs., 10/27

October 27, 2022

10:50 a.m.

Moodle in the Cloud is now available after an unplanned morning outage originating from the vendor. Please clear your browser's history and cache is Moodle in the Cloud is now loading for you. Contact IT User Services (413-545-9400 or with questions or concerns.