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Cellular Phone Calls over Wireless - Some Recommendations

October 13, 2016

Many cellular carriers are starting to permit cellular calls to be carried on wireless (on compatible phones) when their cell signal is weak. While this can be a convenience, there are some things to watch out for:

Update: Moodle Issues Resolved - Sat., 10/8

October 8, 2016

3:35 p.m.

Moodle is now available after an unplanned outage. To address other issues that may arise, we will continue to monitor the system for the remainder of the weekend. If you are having trouble using Moodle, please call UMass IT User Services at 545-TECH (8324) or email

11:35 a.m.

Scheduled Maintenance: SPIRE & Other IT Services Unavailable - Fri., 10/7 - Tue., 10/11

September 30, 2016

SPIRE and other IT services will unavailable between 5 p.m. on Friday, October 7, 2016 until 8 a.m. on Tuesday, October 11 while UMass Amherst Information Technology performs system maintenance. The following services will be unavailable:

Inbox by Gmail Now Available for Google Workspace Users

September 30, 2016

Inbox by Gmail, a new opt-in service by Google, is now available to Google Workspace users. This new features allows users to organize their Inbox in several new ways including setting reminders, grouping messages, creating labels and much more. All UMass Amherst undergraduates have Google Workspace.

To enable the new feature, see Google's documentation for Inbox by Gmail and click Get Inbox

Intermittent Moodle Issues Resolved - Wed., 9/28

September 28, 2016

Some Moodle users were unable to log in and use Moodle between 11:45 p.m. Tuesday, September 27 and 10:00 a.m. Wednesday, September 28, 2016. UMass Amherst IT has identified and resolved these issues. To ensure uninterrupted service and address any other issues that may arise, we will continue to test and monitor the system for the remainder of the week. If you have any problems using Moodle, please call the UMass IT Help Center at 545-TECH (8324) or email