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Update: Unplanned Service Interruption - Moodle in the Cloud - Mon., 3/28

March 27, 2022
Update Monday, 3/28, 4 p.m.:
 
UMass Amherst Information Technology has taken steps to resolve the Domain Name System (DNS) issues causing lingering Moodle in the Cloud availability issues for members of the campus community using eduroam. 
 
Thank you for your patience. If you are still unable to access Moodle in the Cloud, please contact IT User Services at it@umass.edu or (413) 545-9400.  
 

 

Update Monday, 3/28, 3 p.m.:

UMass Amherst Information Technology has received reports of issues accessing Moodle in the Cloud (umass.moonami.com) between 11 a.m. and 7 p.m. on Sunday, 3/27

Vendor communications indicate that these issues are related to Domain Name System (DNS) service issues which have been resolved by the vendor, but some members of the campus community may still be impacted

UMass Amherst Information Technology is working to resolve these issues. As a temporary solution, we suggest clearing your browser cache.

For the latest Moodle in the Cloud status information, please see the Moodle US System Status Updates twitter.

 


 

Sunday, 3/27.
 
Members of the campus community have reported issues accessing Moodle in the Cloud (umass.moonami.com) between 11 a.m. and 7 p.m. on Sunday, 3/27 Vendor communications indicate that these issues are related to Domain Name System (DNS) service issues and has recommended clearing your browser's cache
 
For the latest Moodle in the Cloud status information, please see the Moodle US System Status Updates twitter.
 
We apologize for the disruption. Please contact IT User Services (413-545-9400 or it@umass.edu) with any other questions or concerns.