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Planned Maintenance: SPIRE Unavailable - Fri., 10/6- Tues., 10/10

October 3, 2023

SPIRE, UMass Amherst’s student information system, will be unavailable from 5:30 p.m. on Friday, October 6, 2023 to 8 a.m. on Tuesday, October 10, 2023, while Information Technology (IT) performs scheduled maintenance to update to a new version of PeopleTools.

RESOLVED: OPEN Moodle Issues Reported - Tues., 10/3/23

October 3, 2023Update, Tues., 10/3

As of 2:20 p.m. on Tuesday, October 3rd, 2023, issues accessing OPEN Moodle ( have been resolved.

RESOLVED: Moodle Availability Issues Reported - Fri, 9/29

September 28, 2023Update, Fri., 9/29: 

Coming Soon: Remote Access Software Security Changes

September 26, 2023

Over the coming months, UMass Amherst Information Technology (UMass IT) will implement additional security controls that will impact how to remotely access university computers and servers. Changes to how users access Secure Shell Protocol (SSH) will be made in January 2024. This will reduce risks to university computers and data by further limiting remote access from the Internet.

New this Fall: Save Time - Use Mobile Check-In for In-Person Tech Help

September 1, 2023

The start of the academic year means learning a lot of new things, including new technology or new requirements that might require some in-person help. UMass Amherst Information Technology is always there to help through the IT Service Desk. With Mobile Check-In, you can get tech help more efficiently.