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RESOLVED: Unplanned Service Interruption: Access to Blackboard, Other Services - Tue., 5/24

May 24, 2022

9:15 p.m.

The login issue was identified and resolved. Access to Blackboard and other services using Shibboleth authentication has been restored. 

9:00 p.m.

On Tuesday, May 24, 2022 evening, members of the campus community are reporting issues accessing the Blackboard learning management system, and other services that use Shibboleth authentication. UMass Amherst Information Technology (IT) teams are investigating. 

MGHPCC Services Unavailable for Planned Maintenance - Tues., May 24

May 18, 2022

On Tuesday, May 24, 2022 from 3 a.m. to 9p.m., Massachusetts Green High Performance Computing Center  (MGHPCC) services will be unavailable while teams perform planned maintenance. 

If you have any questions about this planned maintenance window, please contact 

Zoom: New Default Security Settings Available Monday, 5/16

May 16, 2022

Starting Monday, May 16, 2022, Zoom at UMass Amherst accounts will require at least one security setting. UMass Amherst Information Technology (IT) and the vendor are making these changes to protect your Zoom experience from evolving cybersecurity threats.

Wolfram Alpha Login Unavailable - Weds., 5/18

May 5, 2022

On Wednesday, May 18, 2022 from 1-2 p.m., the login required to access and download Wolfram Alpha Mathematica will be unavailable while IT updates the login experience. 

Planned Maintenance: Moodle in the Cloud Unavailable - Mon., 5/16

May 4, 2022

On Monday, May 16 from 9-9:30 a.m., Moodle in the Cloud will be unavailable while the service is updated to use UMass Amherst's modern authentication systems. 

If you are experiencing issues accessing Moodle in the Cloud or other IT services outside of the maintenance window, please contact IT User Services (413-545-9400 or