Update: Intermittent SPIRE Errors - Mon., 3/28March 28, 2022Update Monday, 3/28 UMass Amherst Information Technology (IT) has received reports of errors when accessing some pages in SPIRE. If you are experiencing problems accessing other IT services, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.
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Update: Unplanned Service Interruption - Moodle in the Cloud - Mon., 3/28March 27, 2022Update Monday, 3/28, 4 p.m.: UMass Amherst Information Technology has taken steps to resolve the Domain Name System (DNS) issues causing lingering Moodle in the Cloud availability issues for members of the campus community using eduroam. Thank you for your patience. If you are still unable to access Moodle in the Cloud, please contact IT User Services at it@umass.edu or (413) 545-9400.
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Emergency Maintenance: SPIRE Issues - Tue., 3/22, Noon - 1 p.m.March 22, 2022SPIRE, the university's student records system, will undergo emergency maintenance between noon and 1 p.m. Tuesday, March 22, 2022 to address the issues reported earlier this week. Members of the campus community using SPIRE during the maintenance window may experience intermittent time-outs and interrupted sessions. |
UPDATE: Internet Service Provider Issues Resolved - Weds., 3/16, 2022March 16, 2022Update Weds., 3/16, 2 p.m.: Previously reported issues affecting internet connectivity on campus have been resolved. Thank you for your patience. If you continue to experience issues accessing IT services, please contact IT User Services at it@umass.edu or 413-545-9400.
Weds., 3/16, 11 a.m.: |
Planned Maintenance: SPIRE Unavailable - Fri., 3/18 - Sun., 3/20March 11, 2022SPIRE, the university's student records system, will be unavailable from noon on Friday, March 18 through 8 p.m. on Sunday, March 20, while UMass Amherst Information Technology (IT) performs planned maintenance. If you are experiencing issues with SPIRE outside of the maintenance window, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu. |