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Information Technology


Change Your UMass Amherst IT Account Password Today

September 28, 2015

In the coming weeks and months, we will be tightening controls and enforcing periodic password changes on IT Account NetIDs. To support this, please change your IT Account NetID password if you have not done so in the past year. It is extremely important that you also register an additional non-UMass email address in SPIRE to allow you to remotely reset a forgotten or expired password. Note: If you do not register an additional email address in SPIRE, you will need to come to IT User Services to reset an expired password.

New IT Computer Classroom Available in LGRC Lowrise

September 23, 2015

A new IT Computer Classroom is now available for use in Lederle Graduate Research Center Lowrise A210. The classroom can be reserved for class time and used as a study or homework space when it is not in use by a class.

The LGRC A210 computer classroom hours are Monday - Thursday from 9:00 a.m. - 8:00 p.m. and Fridays from 10:00 a.m. - 2:00 p.m.

Campus Wired & Wireless Connections: Slow Response Issues Reported

September 17, 2015

We are currently receiving reports that access to websites, services, and other online resources may be delayed when using campus wired and wireless connections. We are investigating the issue and will post updates as they become available

IT System Status - 8:35 p.m., Thurs., 9/10

September 10, 2015

We have experienced intermittent issues on several IT systems throughout the day today, Thursday, September 10, 2015. Currently, all systems are operating normally. We will continue to monitor them as needed as they return to full capacity.

Construction Advisory: Find the IT Help Center in Lederle Graduate Research Center (LGRC) Lowrise in Fall 2015

September 6, 2015

UMass Amherst Information Technology and the IT Help Center are located in the Lederle Graduate Research Center (LGRC) Lowrise at 740 N. Pleasant Street, Amherst, MA, 01003. In Fall 2015, due to construction in the north side of campus, detours are in place and access to LGRC is restricted to certain pathways.