Search Google Appliance

Information Technology


Internet Connectivity Issues Resolved - Fri., 2/10

February 10, 2017

12 p.m.

Internet connectivity issues caused by a power outage on Thursday, February 9, 2017 have been resolved. UMass Amherst Information Technology will continue to closely monitor wired and wireless services to quickly address issues if necessary. Contact IT User Services at (413) 545-TECH (8324) or if you are having trouble connecting to the campus network. Please include your campus location and the date and time you tried to connect.

Thursday February 9, 2017
9:30 p.m.

Security Alert! New Phishing Scams Target UMass Amherst Community - Wed., 2/8

February 8, 2017

On February 8, 2017, the UMass Amherst community became the target of three new phishing scams:

Adobe Campus Agreement & Microsoft Imagine Unavailable - Tue., 2/7

February 6, 2017

On Tuesday, February 7, 2017, between 7:00 a.m. and 9:00 a.m., members of the campus community will not be able to obtain Adobe and Microsoft software through our Adobe Campus Agreement and Microsoft Imagine programs while the vendor performs a WebStore upgrade. The WebStore will be unavailable during this time.

UPDATE: SPIRE Now Available - Sun., 2/5

February 5, 2017

12:40 p.m. SPIRE is now available. UMass Amherst IT will continue to closely monitor the service and quickly address issues if necessary. Please contact IT User Services at (413) 545-TECH (8324) or to report problems.

10:00 a.m. UMass Amherst Information Technology (IT) has received reports that SPIRE is currently unavailable. We are working to address the issue and apologize for the inconvenience. Updates will be posted on this page as they become available. 

Security Alert! Phishing Scam Targets UMass Amherst Community

January 30, 2017

On January 30, 2017, a new fraudulent phishing message with the subject "INCIDENT CASE NO: 00297" began targeting UMass Amherst email users. The email appears to have been sent by "Mujeeb Abdullah," notifies recipients of “migrating all email accounts into Outlook Web App 2017,” and asks them to “Click MAIL SERVER 2017 to migrate and block further Spam mails within 2 hours.” The web link in the email directs members of the campus community to enter their username and password.