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RESOLVED: Issues with Incoming Calls to Campus Telephones - Thurs., 12/16

December 16, 2021

7:30 p.m. 

The issues reported earlier have been resolved. 

5:00 p.m.

UMass Amherst Information Technology (IT) is investigating reports that outside callers may have trouble reaching some campus phone numbers. 

Outgoing calls from campus or calls between two campus phones do not appear to be affected. IT is working with the vendor to resolve this issue as soon as possible.

Thank you for your patience. If you have any questions or are experiencing other technical issues, please contact IT User Services at