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Echo360 Lecture Capture Issues Reported - Tues., 12/7

December 7, 2021

On Tuesday, December 7, 2021 at approximately 11 a.m., Echo360, the lecture capture platform in use at UMass Amherst, started experiencing issues. This service disruption affects the entire United States region and impacts access, playback, engagement, authentication, and reporting, but not capture.

For the latest updates, see the the Echo360 service status page at