Search Google Appliance

Information Technology

Two-Step Login Expanded to Zoom, Microsoft 365, Other Campus Services for Faculty, Staff & Graduate Students

October 21, 2021

In response to recent information security threats targeting UMass Amherst, faculty and staff, and graduate students will use two-step login (a.k.a. multi-factor authentication) to access more campus services this fall. This is the same process many employees use to access HR Direct.

The expansion of two-step login will be implemented in three waves this October and November using a personalized approach.

  • Professional staff will start using two-step login on Monday, October 25.
  • Faculty, graduate students, and researchers will get an updated login experience on Tuesday, November 9
  • Non-unit staff and the remaining members of the campus community will have their login experience upgraded on Tuesday, November 16
  • Plans are underway to require two-step login for undergraduate students later this academic year.
  • Exceptions apply. Some groups may have a different transition schedule. Schedule subject to change. 


What You can Expect

With two-step login, you will be prompted to verify your identity with their password, then use a physical device such as a mobile phone, tablet, or landline phone to complete the login. This individualized login experience is based employees’ primary role at the university, and does not yet apply to subsidiary accounts. Members of the same department may have different login experiences based on their affiliation with the university. You will be notified via email before your login experience is scheduled to change.



Campus Services Requiring Two-Step Login

  • Microsoft 365, including Outlook and Office web apps
  • Google Workspace for Education
  • Zoom
  • DocuSign
  • Moodle & Blackboard learning management systems
  • Virtual Private Network (VPN)
  • Other campus services using the updated Microsoft login experience

Expanding the use of two-step login is part of UMass Amherst’s larger risk management strategy. As circumstances evolve, additional security measures may be deployed quickly to increase the resilience of our IT infrastructure and strengthen protections for the campus technology environment.