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Box Retirement: Steps You Can & Cannot Take During the Review Period

June 4, 2021

The review period, a significant milestone in the transition from Box to OneDrive, began June 1 this week.

Box Retirement
Review Period: June 1 - June 13, 2021 

Do not move or edit any files in the BoxData folder until after June 13.​

Planned Maintenance: SPIRE Unavailable - Fri., 5/28, 5 p.m. - Sat., 5/29, noon

May 29, 2021

SPIRE, the university's student records system, will be unavailable from 5 p.m. on Friday, May 28 to noon on Saturday, May 29, while UMass Amherst Information Technology (IT) performs planned maintenance. If you are experiencing issues with SPIRE outside of the maintenance window, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

Update: SPIRE Availability Issues Weds., 5/26

May 26, 2021

Update 5/26 2:30 p.m.

SPIRE availability issues have been resolved for most members of the campus community. We are continuing to investigate these issues, and updates will be posted as they are available. 

If you are still unable to access SPIRE or have other questions, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

 

 

5/26 2 p.m.

Microsoft Office 365: Check Your Junk Email for Miscategorized Items

May 26, 2021

On Wednesday, May 26, 2021, staring at approximately 3:50 p.m., some messages sent to Microsoft Office 365 email accounts may have been incorrectly miscategorized as spam and routed to the Junk Email folder. Microsoft is working to process any incorrectly delivered email but expects this process to take an extended period of time. 

Members of the campus community using Microsoft Office 365 email are urged to check their Junk Email/Spam folders for messages that may have been miscategorized this afternoon. We also recommend that you:

UPDATE: Legacy Moodle Now Available - Tue., 5/18

May 18, 2021

10:30 a.m.

Legacy Moodle is now available. If you continue to experience issues with UMass Amherst's learning management platforms, please contact it@umass.edu or 413-545-9400. 

9:30 a.m. 

UMass Amherst Information Technology (IT) is investigating reports that students and instructors cannot access Legacy Moodle, one of the university's learning management systems. Updates will be provided as soon as they become available. 

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