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Information Technology


October is Cyber Security Awareness Month

October 21, 2021

This year’s cybersecurity awareness month focuses on empowering individuals and organizations to protect their online activity. If everyone does their part – implementing stronger security practices, raising community awareness, educating vulnerable audiences, or training employees, our interconnected world will be safer and more resilient for everyone.

Learn more


Two-Step Login Expanded to Zoom, Microsoft 365, Other Campus Services for Faculty, Staff & Graduate Students

October 21, 2021

In response to recent information security threats targeting UMass Amherst, faculty and staff, and graduate students will use two-step login (a.k.a. multi-factor authentication) to access more campus services this fall. This is the same process many employees use to access HR Direct.

The expansion of two-step login will be implemented in three waves this October and November using a personalized approach. Members of the same department may have different login experiences based on their primary affiliation with the university.

Virtual Private Network (VPN) Updates - Weds., 10/20

October 20, 2021

This fall, UMass Amherst Information Technology (IT) is making two important changes designed to optimize the resilience and performance of VPN connectivity.

RESOLVED: IT Services, Campus Network Connectivity Availability Issues - Mon., 10/18 1 p.m.

October 18, 2021

UMass Amherst Information Technology (IT) has resolved network connectivity and service availability issues affecting some parts of campus earlier today. 

Thank you for your patience. If you continue to experience issues with IT services, please contact IT User Services at or 413-545-9400. 

Coming Soon: People Finder Online Campus Directory Redesigned

October 15, 2021

Starting this October, UMass Amherst is launching a redesigned, more secure online campus directory. In the new version, People Finder ( allows searches for faculty and staff contact information and requires login to access student contact information.