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Planned Maintenance: Network Connectivity Interruption in the Physical Plant, Physical Plant Additions - Wed., 1/17

January 10, 2024

On Wednesday, January 17th, 2024, from 7 to 8 a.m., UMass Amherst Information Technology (IT) will perform network reconfiguration in the Physical Plant, Physical Plant Additions.

IMPLEMENTED: Remote Access Software Security Changes - Weds., 01/10/24

January 10, 2024

As of 11:30 a.m. on Wednesday, January 10, 2024, UMass Amherst Information Technology (IT) reports work has been completed to implement additional security controls impacting remote access to university computers and servers, ultimately requiring users who access Secure Shell Protocol (SSH/SCP) to use a Virtual Private Network (VPN) from off-campus, barring any exemptions approved by UMass Information Security.

Monica Kane named Associate Vice Chancellor for Information Technology and Chief of Staff

January 8, 2024

University of Massachusetts Amherst Information Technology (UMass IT) is pleased to announce that Monica Kane has been named Associate Vice Chancellor for Information Technology and Chief of Staff by UMass Amherst Vice Chancellor and Chief Information Officer Christopher Misra.

Kane’s role, a new position, was developed in response to a need identified by Misra to provide vision and leadership to develop a culture of customer service to enhance delivery of services to the campus community.  

Canvas Grading Issues Reported - Weds., 12/20

December 20, 2023

As of 1:00 p.m. on Wednesday, December 20th, reports of differences in the Canvas Gradebook and SPIRE Grade Roster values are being investigated. We recommend all instructors verify the grades imported into SPIRE for accuracy. Updates will be provided as soon as they become available.

RESOLVED: Echo360 Service Degradation Reported - Weds., 12/20

December 20, 2023

As of 6:30 p.m. on December 20, 2023, the vendor is reporting that Echo360 service degradation issues have been resolved.

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