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Information Technology

Login Experience for Moodle, Zoom, Other Campus Services to Change - Weds., 8/18

August 9, 2021

The login experience for some UMass Amherst services will soon change to a Microsoft-provided process.

Starting Wednesday, August 18, 2021:

  • Members of the campus community will be prompted for their netid@umass.edu and password on two successive screens when using Moodle and Blackboard learning management systems, Zoom videoconferencing, HR Direct human resources system, and DocuSign electronic signatures, and other services.
  • The same login experience is already in use for Microsoft 365, Google Workspace, Adobe Creative Cloud, and other services.
  • This date may need to be adjusted depending on testing outcomes.

Changes to the login process for IT and administrative services are part of a larger strategic effort to optimize the user experience and enhance the security of the campus IT infrastructure. Planning for this multi-phase project started in 2020 and will continue in the next academic year.

Benefits of this upgrade include a simplified, consistent login experience across services and significant protections against the latest information security threats. Members of the campus community will have a predictable and recognizable way to log in to widely used campus services. 

Before August 18, 2021

After August 18, 2021

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