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Intermittent SPIRE Issues Reported - Thurs., 8/26

August 26, 2021

11:30 a.m.

UMass Amherst Information Technology (IT) is investigating reports of intermittent SPIRE issues. Some members of the campus community report frequent logouts that they did not initiate. If you are experiencing problems accessing other IT Services, please contact IT User Services at 413-545-TECH (8324) or

Fall 2021: What's New from IT?

August 24, 2021

UMass Amherst Information Technology (IT) welcomes you to the fall 2021 semester! Here are a few changes and updates to know about.

For more resources, see the Technology Resources for Teaching, Working, Learning & Living homepage.


Security Alert! New Phishing Scam Targets UMass Amherst Community - Tue., 8/24

August 24, 2021

On August 24, 2021, a new fraudulent phishing message with the subject "Fw: UMASS Support Program " began targeting UMass Amherst email users. 

RESOLVED: Moodle in the Cloud: Issues with Summer Courses - Weds., 8/18

August 18, 2021

11:30 a.m.

Courses in Moodle in the Cloud are now available. The access and availability issues reported earlier have been resolved. Please contact IT User Services (413-545-9400 or with questions or concerns.

Windows Virtual Desktop is Now Azure Virtual Desktop – Thurs., 8/19

August 18, 2021

 As of Thursday, August 19, Windows Virtual Desktop (WVD) is now Azure Virtual Desktop (AVD). This service allows UMass Amherst students, faculty, and staff to access available software remotely from any device.

WVD will be temporarily unavailable after 5 p.m. tonight (Wednesday, 8/18) while changes are applied.